PingKit in the Wild
Uptime monitoring without latency — how teams across industries keep their services visible, accountable, and always reachable.
Why teams choose PingKit
Whether you run a high-traffic storefront, a global SaaS platform, or a regulated enterprise infrastructure, PingKit gives you sub-second checks, multi-region probing, and alerting that reaches the right person before your users notice a blip.
PingKit currently runs over 12 million checks per month across 140+ probe locations. Average detection time for a complete outage is 8 seconds. Here's how three common teams put it to work.
Use case cards
Keep the checkout flowing — before Black Friday hits
When NovoCart, a European fashion retailer doing €4.2M in monthly revenue, migrated to a headless storefront, their old monitoring missed a 4-minute payment gateway timeout that cost an estimated €18,000 in abandoned carts.
They deployed PingKit with three check groups: /checkout/session (HTTP 2xx, <2 s), /api/v2/inventory (HTTP 2xx, <1 s), and Stripe webhook endpoint (TCP 443). Checks run every 60 seconds from Frankfurt, Warsaw, and London probes.
Alerts route to their on-call PagerDuty integration for P1 outages and to a Slack #ops-incidents channel for degraded states. After going live, NovoCart reduced mean-time-to-detect from 3.5 minutes to 9 seconds and logged zero checkout outages during their Q4 peak.
Full case study →SLA-proof your API with multi-region health checks
StreamlineHQ, a project-management SaaS with 34,000 paying teams, needed to prove 99.95% uptime to enterprise buyers who demanded SLA-backed contracts. Their monolithic dashboard was fine, but the REST API powering integrations with Slack, Jira, and GitHub was the weak link.
They configured PingKit to monitor 14 API endpoints across three regions (US-East, EU-West, APAC-Tokyo) with 30-second intervals. Each check validates not just HTTP status but response payload — confirming the status: "ok" field and that latency stays under 500 ms.
PingKit's public status page embedded on their docs site auto-updates, and their weekly SLA report exports directly to CSV for legal review. StreamlineHQ closed $1.1M in enterprise deals in the following quarter, citing PingKit's uptime history as a trust signal.
Full case study →Hybrid-cloud visibility for regulated infrastructure
Meridian Financial Group, a mid-market bank with 12,000 employees, runs a hybrid setup: core banking on-prem, customer portal on AWS, and a PCI-scoped payment service in an isolated VPC. Their compliance team required continuous availability evidence for every public-facing endpoint.
PingKit was deployed with 47 checks spanning HTTPS endpoints, TCP database ports, and DNS resolution for internal load balancers. Checks originate from both public probes and two private agents installed in Meridian's DMZ, giving visibility into services not exposed to the internet.
Alerting uses role-based routing: infrastructure alerts go to the NOC via email and SMS, while application-layer alerts hit a Teams channel for the platform engineering squad. Monthly uptime reports auto-archive to Meridian's compliance repository, satisfying SOC 2 Type II audit requirements without manual effort.
Full case study →Not sure which plan fits?
Compare plans or start a free 14-day trial — no credit card required. You get 50 checks and one status page from day one.